General terms and conditions for partner services

Registration is open to legal entities and individuals of legal age carrying on a regularly declared economic activity. The Partner provides accurate, complete and up-to-date information, in particular:

• company name, legal form, registration number,

• Head office address, RIB / IBAN,

• data of an operational contact and a financial contact,

• proof of local authorization (classification, license, operating permit, etc.).).

Stayinto reserves the right to refuse or suspend an account if the information provided is incomplete, erroneous, or if the Partner's activity contravenes these T&Cs, our Supplier Code of Conduct or applicable regulations.

Unless otherwise stipulated in the Order Form, the contract is concluded for an indefinite duration, starting from the first time a Service is put online. Either Party may terminate it at any time subject to 30 days' notice, without prejudice to the liquidation of current Reservations (see section 13).

The Partner is solely responsible for the confidentiality of his identifiers and any action carried out from his account. Activation of the two-factor authentication (2FA) is mandatory for administrator accounts. Any suspected compromise should be reported without delay to Contact us.

Content is strictly prohibited:

• mendacious, misleading or defamatory,

• infringing on the intellectual property rights of a third party,

• discriminatory, hateful, pornographic, illegal,

• mentioning an alternative booking channel or direct contact details with the aim of circumventing the Platform.

Stayinto reserves the right to moderate, mask or remove without notice any non-conforming Content.

The Partner sets freely its public sales prices and fare conditions. Stayinto does not participate in setting the price paid by the Traveler, subject to optional optimization features (see 5.3).

Unless there is a separate specific contractual commitment (e.g. a "Best Price" program), Stayinto does not impose a tariff parity clause: the Partner remains free to display different tariffs on other channels, in accordance with the European Commission guidelines on vertical restraints and national legislation (particularly French on the loi Macron).

The Partner may activate promotions or join special programs (early booker, last minute, Genius equivalent, Mobile Rate, etc.). Each program is governed by particular conditions posted on the Extranet, which the Partner expressly accepts by joining.

A Reservation is deemed closed between the Traveler and the Partner as soon as it is confirmed in the Extranet or by e-mail. The Partner undertakes to honour this Reservation under the corresponding conditions.

Depending on the configuration of the establishment and the Booking, two operating modes are possible:

• Payment at the establishment: the Traveler pays the Partner directly; Stayinto does not collect any sums and only invoices the Partner for the Commission.

• Online Payments ("Online Payments"): Stayinto

or its payment provider collects the sums due by the Traveler, holds them on a blanket account and pays the Partner the commercial net (gross amount of the Booking minus Commission, any taxes collected, refunded or disputed amounts).

Unless otherwise stipulated, outpayments to Partners occur within 15 working days after the end of the stay, by transfer to the referenced RIB. The Partner is solely responsible for the tax compliance (VAT, tourist tax) of the outpayment received.

The cancellation and no-show conditions published by the Partner apply. In the event of a dispute, Stayinto reserves the right, after instruction, to make a discretionary reimbursement to the Traveler when the evidence demonstrates a serious breach by the Partner (insalubrity, unavailability, substantially different service). The corresponding amount is then deducted from future outpayments.

The applicable Commission rate is shown in the Order Form or in the Current Tariff Conditions, accessible from the Extranet. Any changes are notified to the Partner with reasonable notice (minimum 30 days), accompanied by a right of termination under the conditions of section 13.

Stayinto issues Commission invoices monthly. They are available in PDF format on the Extranet and sent by e-mail to the Partner's financial contact.

Commission invoices are payable 30 days end of month, by bank transfer, unless compensation is provided for in section 6.2. In the event of late payment, penalties at the ECB rate plus 10 points and a lump-sum indemnity of €40 for collection costs (article L441-10 of the French Commercial Code) will be applied ipso jure.

The Partner retains ownership of its Content. It grants Opidun and its subcontractors a non-exclusive, worldwide, free, transferable and sublicensable license, for the duration of the contract and 12 months after its termination, for the purposes of distributing, translating, resizing and adapting such Content in the Platform and any associated communication media (newsletters, social networks, media partnerships, etc.).

All elements of the Platform (software, databases, interfaces, trademarks, logos, editorial content) are the exclusive property of OPIDUN or its licensors. No assignment, license or right of exploitation other than those strictly necessary for the use of the Platform is granted to the Partner.

Le Partenaire est seul responsable des Prestations qu'il vend aux Voyageurs : qualité de l'hébergement, sécurité, conformité réglementaire, exécution effective. Il garantit Stayinto contre toute réclamation d'un Voyageur ou d'un tiers liée à la Prestation.

Stayinto fournit la Plateforme « dans l'état » en faisant ses meilleurs efforts pour assurer sa disponibilité et son bon fonctionnement. Sa responsabilité est limitée aux dommages directs prouvés et plafonnée, par sinistre et par année contractuelle, au montant HT des Commissions effectivement facturées au Partenaire sur les 12 derniers mois précédant le fait générateur. Sont exclus les dommages indirects, pertes de chiffre d'affaires, atteinte à l'image ou perte de chance.

Aucune des Parties ne peut être tenue responsable d'un manquement résultant d'un cas de force majeure au sens de l'article 1218 du Code civil (catastrophe naturelle, pandémie, acte d'autorité publique, attaque cyber massive…), sous réserve d'en notifier l'autre Partie sans délai et de mettre en œuvre les mesures d'atténuation raisonnables.

Chaque Partie peut résilier le contrat moyennant un préavis de 30 jours notifié par écrit (e‑mail au contact contractuel ou courrier recommandé).

En cas de manquement grave (non‑respect des CGP, non‑paiement, fraude, atteinte à la réputation de la Plateforme, manquement au Code de conduite), la Partie victime peut résilier le contrat de plein droit, sans indemnité, après une mise en demeure restée infructueuse pendant 15 jours. En cas de manquement particulièrement grave (fraude avérée, atteinte à la sécurité des Voyageurs, violation du RGPD), la résiliation peut être immédiate.

Stayinto se réserve le droit de suspendre tout ou partie de la mise en avant ou de l'accès à l'Extranet à titre conservatoire, dans les cas suivants :

• soupçons sérieux de fraude,
• non‑paiement,
• atteinte grave à la sécurité des Voyageurs,
• demande d'une autorité publique,
• nécessité de maintenance technique d'urgence.

La suspension est notifiée au Partenaire dans les meilleurs délais et ne peut excéder une durée raisonnablement nécessaire à la résolution du problème.

À l'issue du contrat :

• les Réservations confirmées doivent être honorées par le Partenaire

jusqu'à leur terme,

• Stayinto procède à la liquidation financière des

Commissions et reversements,

• les obligations de confidentialité, de propriété intellectuelle

(10.1) et de protection des données (11) survivent pour la durée prévue à chaque clause.